EAP
Assistance for your employees and managers
SMG Health’s proactive and preventative approach to EAP has proven to deliver higher overall engagement than traditional EAP services. Our model consistently shows increased participation and greater satisfaction at both employee and organisational level.
Why SMG Health?
- We are trusted by a diverse range of businesses including major banks and local, state & federal government departments.
- We have a clinical team comprised of more than 90% Psychologists.
- We employ Social Workers, Dietitians, Nutritionists, Exercise Scientists/Physiologists, Sleep Clinicians and Health Coaches to provide a broad range of wellbeing services.
- We only use experienced Psychologists that are degree qualified and have a minimum of 5 years’ experience.
- We have the best Psychologists to client / lives covered ratio in the Australian EAP industry.
- We have exceptional response times with the best resourced Client Services team compared to call volume in the Australian EAP industry.
- We provide state of the art security processes ensuring the physical and online data collected from your staff remains safe and secure.
- We received a 100% success rate with clients transitioned to SMG Health in the last 3 years reporting an increase in utilisation and stakeholder satisfaction levels.
Counselling
SMG Health have highly experienced Psychologists and Social Workers to deliver all EAP Counselling sessions. Sessions are based on a Positive Psychology model using evidenced-based Cognitive Behavioural Techniques.
Wellbeing Coaching
SMG Health’s Wellbeing Coaching model incorporates coaching on a variety of preventative and holistic health topics such as Resilience, Physical Wellbeing, Nutrition, Stress Management, Sleep & Fatigue and Relationships.
Manager & HR Hotline
Our Manager Hotline is delivered by Psychologists with extensive management experience, which has been noted as a significant point of difference by clients who have transitioned to SMG Health in recent years.
Critical Incident & Trauma Response
SMG Health’s Critical Incident Support includes de-briefing, psychological educational sessions, psychological first aid, clinical assessment, wellbeing checks and face to face counselling and support for all identified/affected employees as required.
Our initial onsite response is based on the principles of Psychological First Aid (PFA) where ensuring the safety and security of the employees is paramount.
Workshop Training / Lunch-N-Learns
SMG Health’s Group Workshop Training incorporates both leadership development and health awareness while using behaviour change models to increase the likelihood of improvements across individual wellbeing and leadership effectiveness. SMG Health use health professionals with extensive experience in group facilitation and presentation to deliver engaging sessions.
Currently SMGH have over 50 group training sessions across several health domains which can be customised to meet our client’s requirements.
Online Wellness Gateway
SMG Health’s Online Wellness Gateway is a central program hub that is fully mobile responsive, and provides a customised online educational and promotional platform. It is tailored to the specific needs of the organisation and allows employees a single point of contact, available 24/7, to all services offered by their employer.
The Online Wellness Gateway has a range of programs & assessments unique to SMG Health only including:
- COVID-19 Adjustment Wheel
- Depression & Anxiety
- Fatigue Assessment
- Health Risk Assessment
- Mindfulness Assessment
- Resilience Program
- Sleep Assessment
- Stress Assessment